Privacy Policy

Last Updated: March 2026

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At Wicked Wick Wonders Custom Candles, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

By using our website, you agree to the practices described in this policy.

🔍 1. Information We Collect

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We may collect the following types of information:

Personal Information, Provided voluntarily by you when placing an order, subscribing, or contacting us:
 

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third‑party payment providers)
   

Automatically collected when you browse our website:
 

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the site

• Cookies and tracking data
   

This helps us improve website performance and user experience.

🛒 2. How We Use Your Information

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We use your information to:
 

• Process and fulfil orders

• Send order confirmations and updates

• Respond to enquiries or customer service requests

• Improve website functionality and user experience

• Send marketing emails (only if you opt in)

• Prevent fraud and maintain website security
   

We do not sell or rent your personal information to third parties.

🤝 3. Sharing Your Information

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We may share your information with trusted third parties only when necessary, such as:
 

• Payment processors (e.g., PayPal, Stripe)

• Shipping carriers (e.g., Australia Post, Sendle)

• Website hosting providers

• Email marketing services (if you subscribe)
   

These partners are required to protect your information and use it only for the services they provide.

🍪 4. Cookies & Tracking Technologies

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Our website uses cookies to:
 

• Improve site performance

• Remember your preferences

• Analyse website traffic

• Support shopping cart functionality
   

You can disable cookies in your browser settings, but some features may not work properly without them.

🔐 5. How We Protect Your Information

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We take reasonable steps to safeguard your personal data, including:
 

• Secure website hosting

• Encrypted payment processing

• Restricted access to customer information

• Regular website monitoring
   

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

🌏 6. International Users

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If you access our website from outside Australia, please note that your information may be transferred to and processed in Australia. By using our site, you consent to this transfer.

📧 7. Marketing Communications

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You will only receive marketing emails if you choose to subscribe.
You can unsubscribe at any time by clicking the link in the email or contacting us directly.

👶 8. Children’s Privacy

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Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

✏️ 9. Your Rights

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Depending on your location, you may have the right to:
 

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your data

• Opt out of marketing communications
   

To make a request, contact us at wickedwickwonders@yahoo.com.

🔄 10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

📬 11. Contact Us

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If you have questions about this Privacy Policy or how your information is handled, please contact us:

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📧 wickedwickwonders@yahoo.com
📍 Perth WA, Bellevue 6056